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Write to us

Betterware Ltd
Unit 2 Hurricane Park
Heartlands Parkway
B7 5PJ

Phone us

0121 693 2671

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How long will my goods take to arrive?


We aim to despatch all orders within 2 working days.

Orders that are sent using DPD usually arrive the working day after we despatch your order . You will be able to track the progress of your parcel through the DPD Website. DPD will email you on the morning of your delivery to give you an approximate time of delivery. If this time is not convenient, you will be able to request a new date/time from DPD by clicking a link in the email.

International orders are usually despatched within 2 working days and can take up to 10 working days to arrive, depending on the destination country. Once your parcel has been despatched you will be able to track it's progress online. Details of how to track your parcel will be sent in your despatch confirmation email.

Delivery will usually be made between the hours of 09:00 and 17:00. If for any reason your delivery doesn't arrive, please contact our Customer Services team on 0121 693 2667 or submit a ticket quoting your order number.

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Article details

Article ID: 12
Category: Delivery
Date added: 2011-11-15 09:36:32
Views: 995
Rating (Votes): Article rated 4.5/5.0 (44)

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